Certificate of Excellence
Miami Beach 411
2015 Winner
Miami Beach 411 has been serving Florida’s transportation needs
for over 10 years. We offer charter bus service and tours, as well as
airport and seaport shuttle service. We operate a large fleet of late
model motor coaches, tour buses, and luxury vans. Our vehicles are
maintained to the highest standards, and are operated by
highly-skilled, professional drivers, eager to provide you with safe,
reliable and friendly service.
→ Download the Private Charter brochure PDF
For more information, click the "FAQ's" link above.
You can also call us at (305) 260-6855, or click the chat button at the top of the page.
→ Download the Private Charter brochure PDF
What we offer
- Over 10 years of excellent service in tours and transportation
- Large fleet of new motor coaches, tour buses, and luxury vans
- Highly skilled, professional drivers and guides
- 2 pieces of luggage and 1 carry-on bag per person
- Fully licensed and insured
- Highest possible safety rating by Department of Transportation
- Customer service representatives available 7 days a week
- Airport and Seaport shuttle service
- Conventions and business meeting travel
- School trips and group tours
- Sporting events and theme parks
- Wedding, reunions, parties, and nightlife
Watch a video to learn more about us
For more information, click the "FAQ's" link above.
You can also call us at (305) 260-6855, or click the chat button at the top of the page.
Frequently Asked Questions
What happens after I submit a quote?
Within a few hours, you will receive an email containing the rate and a link to book online, along with answers to any questions.
Will you call me on the phone?
Only if you request a phone call in the customer notes.
What happens to my personal information?
Miami Beach 411 takes the privacy of our customers very seriously. We promise to never share, trade, sell, reveal, publicize, or market your email address in any way. We also promise to never send you any SPAM or unsolicited email.
What is a private charter?
Private door to door service - no sharing. We pick you up at your home, hotel, port or airport, and transfer you wherever you want to go.
What type of vehicle is used?
Our fleet includes: 10-passenger van, 14-passenger van, 25-passenger shuttle bus, 32-passenger shuttle bus, 50-passenger motor coach. All the vehicles are new, clean and well maintained.
Can you accommodate large groups?
Yes! Miami Beach 411 provides transportation for 1 to 1,000+ passengers. If you are traveling with 15 or more people in your party, submit the form at the top of the page.
Can you give us a private tour, then drop us at the airport?
Yes! Private tours are great for cruise ship passengers, and private tours are what we do best. We can pick you up at your hotel, airport or seaport, show you around the best places in Miami, and then drop you off at the airport. See a list of tours
What cities do you provide transportation to?
All cities in Southeast Florida including transfers to the Port of Miami, Palm Beach, Boca Raton, Pompano, Weston, Plantation, Deerfield Beach, Kendall, South Miami, and Homestead to name a few.
How much luggage can I bring?
We allow two pieces of luggage and one carry-on item (per person).
Is the driver's gratuity included?
Yes, a 10% gratuity is included. If you are pleased with the service, you are welcome to give the driver an extra tip!
Are there any extra fees?
No, all taxes, toll road charges, fuel charges seaport, and airport fees are included.
I am traveling with children. Are car seats provided?
Yes, child car seats are available, at no additional charge. If you need a car seat please notify us in advance.
Are the vehicles handicapped accessible?
No, there isn't a ramp for wheelchairs. However, there is room to stow the chair. Most of the vehicles have 3 steps.
What if I need to cancel my transportation?
We have a 48 hour cancellation policy - with No Cancellation Penalty. After the 48 hour cancellation period, there are no refunds.
What is your hurricane policy?
If a hurricane, or winter storm threatens to spoil your vacation, we promise to waive all cancellation fees and secure full refunds for customers with prepaid transportation.
How long does it take to drive from Fort Lauderdale to Miami?
The travel time is between 40 to 75 minutes, depending on the time of day and where you are staying.
What cruise lines depart from Port Everglades?
Most major cruise carriers depart from the Fort Lauderdale Seaport: Carnival, Celebrity, Cunard, Holland America, MSC, Princess, Regent, Royal Caribbean, Seabourn, and Silver.
What cruise lines depart from Port of Miami?
Most major cruise carriers depart from the Miami Seaport including: Carnival, Celebrity, Costa, Crystal, Disney, Norwegian, Oceania, Regent, and Royal Caribbean.
How do I schedule an airport pick-up time?
For Domestic flights, we recommend scheduling your pick-up time 30 minutes after your flight arrival time.
For International flights, we recommend scheduling your pick-up time 75 minutes after your flight arrival time.
What time should I arrive to the Port?
If you are going to the Port of Miami or Port Everglades, we recommend scheduling your pick-up time so you arrive to the Port around 12:00 PM.
When should I schedule a seaport pick-up time?
Check with your cruise line for the ship's docking time. After docking, you will need to get your luggage and go through customs. Keep in mind, people with early flights will disembark first.
If your ship docks at 7:00 AM, we recommend scheduling your pick-up time between 8:00 AM - 9:30 AM.
If your ship docks at 8:00 AM, we recommend scheduling your pick-up time between 9:00 AM - 10:30 AM.
Do you have any tips for disembarking the ship?
Yes, during your cruise, go to the purser desk and show them a copy of your transportation receipt and itinerary. This will help to schedule your disembarkation.
For additional questions, please call (305) 754-2206 or click the chat button at the top of the page.
Contact us
Call (305) 260-6855