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Cancellation Policy


Book at Miami Beach 411 with the comfort of knowing that your tour is backed by a hassle-free cancellation policy.

Our cancellation policy protects you two ways:

  1. Hassle-free Cancellation Promise: We know travel plans change and sometimes it's necessary to cancel them. That's why you may cancel your reservation for a full refund, if you notify us 48 hours before your scheduled tour. No questions asked. Cancellations are processed immediately. In general, refunds issued to credit cards can take 5-7 business days to be reflected on your statement.

  2. Bad Weather Guarantee: Bad weather is rare, but when it happens, it can be a big hassle. In the spirit of “no worries” traveling we've set up the Miami Beach 411 Bad Weather Guarantee. Here's how it works...
  • If the airline cancels your flight as a result of a tropical or winter storm, we will issue you a full refund.
  • If bad weather forces us to cancel a tour, we will issue you a full refund.

With Miami Beach 411, you can book from home with total peace of mind, even if unexpected circumstances arise.

Please note: Admission tickets excluded.